By accessing and using MoayeriSaffron.com, you agree to comply with and be bound by the following terms and conditions, as well as our privacy practices, in accordance with the applicable laws of the Sultanate of Oman and the Gulf Cooperation Council (GCC).
- Product Availability and Delivery Time
Due to supply, storage, and shipping limitations, the dispatch of your order may be delayed for up to 10 (ten) days from the date of purchase. By placing an order, you acknowledge and accept this possible delay. - International Orders – Customs Duties and Taxes
For international shipments, additional charges such as customs duties, import taxes, or other governmental fees may apply, depending on the destination country’s regulations. These costs are the sole responsibility of the customer. Moayeri Saffron is not liable for any such fees, delays, or actions by customs authorities. Customers are responsible for ensuring they are aware of and compliant with their local laws before ordering. - Limitation of Liability
To the fullest extent permitted under the laws of Oman and GCC countries, Moayeri Saffron shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, website, or services. All purchases are made at the customer’s own discretion and risk. - Returns and Refunds
Refunds and returns are subject to our store policy. Products must be returned in their original condition and packaging. Shipping fees are non-refundable. For perishable products such as saffron and food items, returns may not be accepted unless the product is proven to be defective or damaged upon arrival. - Privacy Policy
We are committed to protecting your personal data in compliance with Oman’s e-commerce and data protection regulations. Your personal information will only be used for order processing, customer service, and improving our services. We do not sell, rent, or share your information with third parties, except when required by law or for the fulfillment of your order. - Governing Law and Jurisdiction
These Terms and Privacy Policy are governed by the laws of the Sultanate of Oman and applicable GCC regulations. Any disputes arising shall be resolved exclusively in the competent courts of Oman.
By continuing to use this website and placing an order, you confirm that you have read, understood, and agreed to these terms.