Thank you for choosing Moayeri Saffron for your nut, spice, and herb needs. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 7 days of receiving your order for a full refund or exchange.

To initiate the return process, please contact us at info@moayerisaffron.com or +96892115220 with your order number and reason for the return. We will provide you with further instructions on how to proceed.

Please note that the following conditions apply:

  • The item(s) must be in their original condition, unused and unopened, and with all original tags and packaging.
  • Shipping charges are non-refundable, and you are responsible for the cost of return shipping.
  • We reserve the right to refuse any returns that do not meet these conditions.

Once we receive your returned item(s), we will inspect them and notify you of the status of your refund or exchange. Refunds will be issued to the original payment method within 7 business days of receiving the returned item(s).

If you receive a damaged or defective item, please contact us at info@moayerisaffron.com within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

If you have any questions or concerns about our return and refund policy, please contact us at info@moayerisaffron.com.

Last updated: March 11, 2023.